
Digital systems are reshaping how organizations work, but overreliance on automation creates new vulnerabilities with real operational, financial, and reputational consequences.
With four decades of global experience, Kelvin TOP-SET brings forward lessons from automation failures, the risks of losing hard-won expertise, and the gradual erosion of standards that often precedes major incidents. These insights show why human-led investigation remains critical, not just for finding root causes but for building the resilience to prevent failures before they happen.
Resilient organizations find the balance by using the efficiency of automation while putting in place contingency planning, effective training, and a structured investigative approach. Technology should strengthen human judgment, not replace it. Being prepared for the worst isn’t optional, it’s operational.