Canadian refiner uses improvement program to increase refining profits

In 2002, Petro-Canada issued a challenge to its refining and supply organization to add $150 million (Can.) of profits, and do it in 9 months with little or no capital. They referred to this task the Q1 Project.Petro-Canada accomplished this goal by adopting "pacesetter" work practices with the help of the pacesetter performance process (PPP) that Solomon Associates Inc. developed.Petro-Canada was able to add $150 million (Can.) of profits from the three refineries included in the project. The company decreased energy use, lowered maintenance and operating costs, and reduced staffing (Table 1).BackgroundPetro-Canada operates three fuels refineries and one lube refinery in Canada with a co...

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