Answering questions

On a daily basis, OGJ editors receive many phone calls and e-mails from readers asking industry-related questions. The questions can range from the easily answerable to those that would require a week’s research.The technical editors probably receive the bulk of the questions, especially those that relate to the specific editor’s area of coverage in the industry. Last week, for example, this editor received phone calls and e-mails with questions regarding refinery maintenance trends, refining margins, diesel sulfur quality, and the latest OGJ refinery survey.A few years ago a schoolteacher from Australia sent an e-mail asking how many gallons were in a barrel of oil. After a q...

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