A learning process

More so than people, businesses must heed the oracle at Delphi, Greece: Know thyself.Someone may live an entire life without ever thinking seriously and critically about who he or she is and why. A cynic would say most people live that way.A business, on the other hand, must constantly examine what it is, what it does, and why. Otherwise it becomes uncompetitive, stagnates, and dies.A recent study, based on a survey of several US and Canadian executives, provides some interesting insights into what executives, asked to examine their organizations, think.The Economist Intelligence Unit, in collaboration with Celerant Consulting, Lexington, Mass., an affiliate of Novell Inc., conducted this...

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